Welcome to Invera Cloud ("Invera," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our inventory management platform, or engage with our services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our inventory management platform and related services.
• Personalization: To customize your experience and provide tailored recommendations and insights.
• Communication: To send you service updates, security alerts, technical notices, and support messages.
• Analytics: To analyze usage patterns, monitor performance, and develop new features and services.
• Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: With your consent, to send promotional communications about products, services, and events that may interest you.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform, processing payments, and delivering services, subject to confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
• With Your Consent: When you have given us explicit permission to share your information for a specific purpose.
• Aggregated Data: We may share anonymized, aggregated data that cannot be used to identify you for industry analysis and benchmarking.

We use cookies and similar tracking technologies to collect and store information about your interactions with our services.

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
• Access Controls: Strict role-based access controls and multi-factor authentication for system access.
• Infrastructure: Our platform is hosted on secure, SOC 2 Type II certified cloud infrastructure.
• Monitoring: Continuous security monitoring, vulnerability assessments, and penetration testing.
• Incident Response: Comprehensive incident response procedures to address any security events promptly.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-leading security practices.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The duration of your business relationship with us
• Legal obligations requiring data retention
• Statute of limitations for potential legal claims
• Business purposes such as maintaining backups and audit trails

Upon termination of your account, we will delete or anonymize your personal information within 90 days, except where retention is necessary for legal compliance or legitimate business purposes.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information for certain purposes.
• Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at privacy@invera.cloud. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by relevant authorities
• Data processing agreements with appropriate security commitments
• Certification under recognized frameworks where applicable

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Our services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: